Which countries are the purchases delivered to?
Purchases are shipped to Estonia and Finland. Additional information is available here.
What is the cost of delivery?
Delivery is free of charge on purchases over €50.
The cost of the delivery depends on the destination country, as well as the delivery method which you can choose whilst paying. Additional information on deliveries is available here.
How do I pay for my purchase?
We accept Visa and MasterCard when paying by credit card via EveryPay.You can also pay directly via the following bank links (Swedbank, SEB Bank, LHV Pank).
Is it safe to shop at sportplus.ee?
How do I track my delivery?
After the purchase you will be provided with a delivery code. You can track your delivery from the following websites, depending on whether you select Omniva or Itella SmartPOST as your delivery provider:
If you have received a confirmation e-mail but cannot track your delivery, do not worry – it may take up to 24 hours before the information about your package appears in either the Omniva (Eesti Post) or SmartPOST system.
In case your delivery has not arrived on time, please feel free to contact us via e-mail: firstname.lastname@example.org. Please add your delivery code to the e-mail. We will reply within 1 working day.
Do I have to open an account to shop at sportplus.ee e-store?
No, it is not necessary to open an account. However, it is advisable to become a member if you are interested in receiving additional kinds of benefits.
What are the benefits of becoming a member at the e-store?
You can track your delivery, as well as view your previous purchases.
You can speed up the paying process when making future purchases.
You will receive news of special offers to your e-mail address.
Is my personal information safe once I have become a member?
Is it possible to reserve items at the e-store?
Unfortunately, it is not possible to reserve any items at the e-store. We advise you to add the items to your shopping cart and confirm your purchase quickly.
The time of delivery depends on your destination. In Estonia you will receive your package within 1-3 working days. Additional information can be found here..
How do I return my purchase?
Returning your purchase is very easy. You can return it within 14 days upon receiving your package.
How long will the refunding take?
Refunding to the client’s bank account will take up to 14 days.
Additional information on returning can be found here..
Are the measurements of different brands the same?
Different brands may have different measurements. Please take a look at the measurements chart here..õige link siia
I tried to pay for my order using a credit card, but payment failed. Why did my payment fail?
Please make sure you have enough money on your card and your card is enabled for internet payments in Estonia. You might also have exceeded your daily limit. For more information, please contact your bank.
If you are certain, that your card has sufficient amount of money and your card can be used online, we would advise you to register an account on EveryPay and try to pay, using EveryPay option. Paying with EveryPay is safe and creating a new account takes less than 5 minutes.
If your payment failed, please check if money has been reserved on your card. Let us know if that is the case, we can ask bank to release the sum.
Please make sure that your internet browser is updated to the latest version (latest Google Chrome, Mozilla Firefox, Safari or Opera, Internet Explorer 10 or newer). Outdated browser is a safety risk for you and you may encounter errors while trying to purchase from such browser.